Draft, not yet in force. This page is being reviewed and will apply once it is published with a date.

This policy is part of the Terms of Service. It applies to everyone who uses Paralleon CRM through a customer's account. If it is broken, we may suspend the account or remove the content concerned, as the Terms describe.

Email and outreach

• No spam: no bulk or unsolicited messages to people who have not agreed to hear from you or have no reasonable expectation of it.
• Follow the laws on commercial messages where your recipients are, including CAN-SPAM in the United States, CASL in Canada, the GDPR and ePrivacy rules in the EU and UK, and India's rules: identify yourself, honour opt-outs promptly, and keep a lawful basis for each prospect you contact.
• Do not send through someone else's mailbox without their permission, or hide who is sending.

Scraping and automation

• No scraping, and no automation of LinkedIn or of any other site whose terms forbid it. Paralleon CRM never automates LinkedIn; keep it that way in how you use it.
• No bots, scripts or bulk requests against the service beyond its own export and import features.

Nothing unlawful or harmful

• Nothing unlawful, fraudulent, defamatory, harassing or that infringes anyone's rights.
• No personal data you have no right to hold, and no special-category data (health, beliefs and the like) unless the law allows you to hold it and you need it.
• No malware, no attempts to break or probe the service's security (report a weakness instead: see Security), and no attempts to reach another customer's data.
• No reselling or sharing of accounts, except seats your plan includes.

The AI features

The AI features use models from Anthropic. When you use them, you also agree to Anthropic's Usage Policy. Check what the AI writes before you rely on it or send it.

Reporting misuse

Write to contact.us@paralleon.com.